Responsibility of Quality-Assurance in Rejection

Standard operating procedure for instructions for responsibility of quality assurance in rejection.

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To lay down the documented procedure for role of quality assurance in the handling of rejection.

2.0  SCOPE:

This SOP shall be applicable for the handling of rejection by quality assurance department.


3.1  All Q.A. Personnel.


4.1  Head of Quality Assurance Department.


5.1  Rejection of raw material:

5.1.1        Supply rejected by Q.C.:  In case material does not meet specification parameters, Q.C. raises an “Out of Specification (OOS)” report along with attachments along report of analysis etc. and forwards to Q.A for approval, Q.A personnel will study available information/ records/ documents of the material.  If Q.A finds that supply needs to be rejected, Q.A In-charge will approve the “Out of Specification (OOS)”.

5.1.2        Rejection due to manufacturing activities:  On receipt of “Online rejection note” from production department, inspect the rejection.  Approve the rejection by signing on “Online rejection note”.  If the quantity of rejection is very high, study the cause of rejection.  Based on study Q.A, suggest the corrective action.  If any corrective measures are required from the supplier. Inform to purchase department for corrective actions.

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